Learn More about Pavillon Drug and Alcohol Treatment Center
Do you work with insurance?
Absolutely. Over the average year-long period, about 90% of patients treated at Pavillon use their insurance to help with the cost of treatment – both in network and out of network.
Here are some details. For both in-network and out-of-network insurance, to help with the cost of treatment, it is routine for us to:
1) Do a benefits check before admission;
2) Complete an authorization (sometimes called a pre-certification) with your insurance company in the first 24 hours after admission
3) Do on-going utilization reviews that insurance companies require during treatment;
4) Have one of our physicians or counselors speak with another physician or other clinician at the insurance company in a “peer-to-peer” about continuing authorization of care if needed; and we
5) File the claim for you as a courtesy after the treatment stay is complete.
The best thing for you to do is to speak with our manager of patient finance. That conversation will give you the best way to ask specific questions and get the information you need about your exact insurance and financial situation.
How long is your treatment program?Our primary treatment program is 6 weeks long. We do have a medical unit available for detoxification if it is needed, and if so the 6 week program begins after detoxification is complete.
If I need detoxification first, does the time for my medical detoxification count for the length of my treatment program?
Detoxification and treatment are different. Not everyone needs medical management of withdrawal before treatment. If someone does, their time in the treatment program begins once their stay in our medical unit for detoxification ends. The main reason is medical safety (monitoring of their physical health, withdrawal process, vital signs and so forth). The secondary reason is that while detoxing it can be difficult to engage in the therapeutic aspects of the treatment program, and to obtain proper benefit from them.
Can I stay less than 6 weeks?
We have everyone stay for the full 6 week program. The reason is that change and growth happen in stages. One example of this is the change from active substance use to either detoxification or initial sobriety. Another example is the change from detoxification or initial sobriety to treatment. In the same way, the changes and growth that happen during primary treatment happen in stages.
In the first two weeks, important changes are happening. In terms of neurobiology and physiology, it is common for someone to experience cognitive clearing. This process often lasts two weeks or more after their substance use or drinking has stopped. While their cognition is clearing, their physiology is also continuing to adapt to the absence of substances. During that time the person is gaining an ability to learn from the treatment program, as they participate, depending on the person’s use pattern and the specific substances they were taking prior to admission. Initial feelings of denial, anger, blaming, grief and sadness can be present. This is understood by our treatment team. These feelings emphasize the need of a structured, caring and supportive environment to help the person deal with those feelings, including basic education and counseling focused on accepting what changes need to take place.
In the third and fourth week, the person begins to develop important insights. They begin to see that there is another way for them to live. The person works on their recovery needs with other people and begins to realize there are other people just like them. This raises hope. The person also begins to see what has happened as a result of their substance use. They begin to realize what they have done and what it has caused. They begin to process this with others, and doing so is a powerfully positive experience.
In the final two weeks of our program, important changes continue to take place. In terms of neurobiology and physiology, the person is stable and continuing to improve. They begin to gain insight into what tools they will need to implement for lasting recovery following their treatment. They begin to identify the practical ways they will need to implement those tools for recovery. They gain significant insights about solutions that might be outside of themselves, and begin to integrate how those outside solutions can help and actually work to support recovery. In the final two weeks they also plan for the feelings and circumstances related to returning to their relationships, home, work, school, and life with others, including their family members and other important supportive people. This process of recovery planning and continuing care planning is vital.
The impact of addiction on the workplace varies with each person. Concerns about lost income and missing work are valid concerns that we want to help you address. Our drug and alcohol rehab center works with employers and employees to limit the impact of treatment on employment and the workplace. In most casebooks, careers and professional employer-employee relationships are saved and even enhanced because of treatment.
Will I lose time from work?
What happens when I check in for drug or alcohol rehab treatment?
Upon arrival, we welcome you and your family members or friends that might be with you. We provide a family orientation packet to them. Once intake is completed, we complete the admission, followed by a physical exam and medical history. We may begin detoxification and physical stabilization if necessary.
Are there any opportunities for exercise or outdoor recreation?
Physical exercise is encouraged. Because our patients range in age and physical ability they are given a physical wellness questionnaire. From this information, we set up a program of physical activity that meets their individual needs. We have a wellness room that is equipped with treadmill, elliptical trainers, stair climber, stationary bikes, along with a Bow-flex® and free weights. In addition, we offer a beautiful hiking trail and volleyball court by the lake. Yoga, meditation and spiritual counseling are also a part of the program.
What can I bring with me?
For a complete list of items to bring and items to leave home, read the "What to Bring Page." We encourage residents to wear casual clothing suitable to the season.
After admission, when can patients and family members see or speak to each other again?
Visitation is on Sundays. After a patient has been at Pavillon for 10 days, Sunday visitation may be approved. We also offer Family and Children’s Programs so loved ones can be involved in the patient's healing. Addiction is a disease often made worse by isolation; therefore, we encourage active family participation in the recovery process. To facilitate this process, Pavillon provides many opportunities for patients and families to heal and strengthen their relationships. Family therapy sessions are designed to improve communication, while special education programs allow loved ones to better understand the continuing recovery process. Families are welcomed to attend all alumni functions and meet families of other patients for fellowship and support.
How much individual therapy will I receive?
Our main approach to treatment is group therapy and the support of the recovery Fellowship. Everyone will receive a minimum of one individual counseling session each week with their counselor but the number of sessions is dependent on your treatment plan.
What is the difference between primary residential treatment and extended care?
Our Primary residential program is focused on the education, therapy and fellowship that provide essential recovery supports. The entire treatment team (medical, nursing, counseling, spiritual care & wellness, psychology) are involved in providing this care, individualized for each person.
Some people will need further and more detailed work on their personal relapse factors such as: unresolved issues, family of origin problems, their current family system, personality factors and other barriers to sobriety and recovery. Some have already been in recovery or other treatment and know they need more. These are examples of how Extended Care can be a great fit.
If I am experiencing depression and anxiety, will that be addressed?
Yes. Our goal is to give you all the tools of treatment and recovery necessary to make sure you never have to use an addictive substance again. In many instances, though, we discover that addiction may not always be the only issue. There are often other “co-occurring” disorders. Our staff, which includes psychologists and a full-time addiction psychiatrist, is able to recognize depression and anxiety. Pavillon provides support and care for such co-occurring disorders. We provide the skills to meet life’s challenges without the use of drugs and alcohol.
How do you define a "successful treatment outcome?"
Our experience over the last 20 years helps us to define successful treatment in people who are abstinent, recovering and accountable for their actions. They are focusing on a productive, healthy life and in positive life-affirming relationships with loved ones. We have a great deal of faith in our patients to achieve successful treatment. Hundreds of past patients are living proof that a clean and sober life is within reach.
If a person relapses after treatment, does that mean that the treatment was not successful?
When someone in recovery retreats to old habits, it does not mean that the treatment was not successful or that the person is a failure. It simply means that the person relapsed. The key is to get help and get back on track as soon as possible. In its simplest terms, our goal is your recovery. It is important that patients and families are clear in their understanding that addiction is a chronic, lifelong disease that requires on-going management: disease management, followed by recovery management. Chronic addiction is often characterized by periodic relapses which may include actual alcohol or drug use, resulting from peer pressure, not following your recovery program and aftercare plans or the inability to cope with stress. Pavillon offers individual addiction treatment and recovery programs for patients with varied needs, from initial treatment through continuing care and relapse prevention.
Can I take my usual prescription medications while in treatment?
Usually, yes. However, certain medications may be unsafe while in treatment. We have seen many individuals struggle to recover from alcohol or drug abuse, unaware that a medicine prescribed for them is triggering their addiction. Each medicine is checked for its relapse potential as well as its safety to determine whether you should continue taking it. In certain cases, an alternative, safer treatment can usually be prescribed.