Pavillon is a non-profit corporation run by a volunteer Board of Directors with Tom Covington of Asheville, NC serving as its current Chair. Anne Vance has been the President and CEO since January 2003. Ms. Vance has extensive experience with drug and alcohol rehabilitation programs and works with a highly qualified staff.

Pavillon's Professional Staff Includes:

• Medical Director/Physicians
• Psychiatrist/Addictionologist
• Psychologist
• Certified Substance Abuse Counselors
• Licensed Mental Health Counselors
• Licensed Nurses
• Wellness Counselor
• Spiritual Care Counselor
• Continuing Care Case Managers

Mission Statement:
The mission of Pavillon is to bring healing and recovery for individuals and families who suffer from alcoholism, drug addictions, or related disorders.

Vision Statement:
Pavillon is the Carolinas provider of choice and is recognized for it's proven leadership and effectiveness in the field of treatment, recovery and education for chemical dependency and/or related disorders by restoring health and hope and ensuring recovery is accessible to individuals and families who need our help.

Values:

• Dedicated to 12-step recovery
• Respectful to all people, preserving individual dignity and privacy
• Non-judgmental, honoring and accepting each individual's capacity for change and healthy, recovering life choices
• Commitment to restoring hope
• Responsible stewardship
• Adherence to the highest business and professional ethics
• Passion for excellence through training innovation, and skilled multi-disciplinary staff
• Friendly and productive environment for employees and patients

Philosophy:
Pavillon's treatment philosophy is based on the belief that chemical dependency and related disorders are chronic, primary, progressive, and bio-psychosocial illnesses. Those who suffer from such diseases cannot be cured but can recover through abstinence from mood altering chemicals and emotional, behavioral, and environmental changes. Pavillon's treatment approach is rooted in science based, 12-step facilitation model of care and primarily focuses on healing through the provision of recovery education, group and individual therapies, and supportive peer group interactions. This model emphasizes the need for a therapeutic atmosphere conducive to change and professional guidance to achieve recovery goals. Recovery would be regarded as the logical conclusion of treatment. Recovery, however, is a process that involves a number of years and experience on the part of the recovering person. Treatment is the beginning of what must be viewed as a lifelong effort to maintain abstinence and continue personal growth. To this end, Pavillon provides an ongoing set of continuing care and alumni services as additional tools and support throughout a patient's early recovery process.

Pavillon awarded three-year CARF accreditation
April 5, 2005 - The leading international accreditation agency for behavioral treatment facilities, CARF, announced that Pavillon has been accredited for a period of three years for its Residential Treatment: Alcohol and Other Drugs/Addictions (Adults), and Residential Treatment: Integrated: AOD/MH (Adults) programs. This is the first accreditation that this international commission has awarded to Pavillon. Review is scheduled for 2008.

 

Service Satisfaction
An important aspect of accreditation has to do with monitoring the patient's satisfaction with the treatment they receive at Pavillon. Hearing these views, we continuously strive to improve the quality of services we provide.

Additionally, we ask family members attending Pavillon programs to give us feedback regarding their personal experience and observations. Subsequently, many of these suggestions are put into place.