substance abuse treatment
A center for the treatment of alcoholism and
other drug addictions

Pavillon
PO Box 637
Lake Lure, NC 28746-0637
800.392.4808
info@pavillon.org
 
mental health

alcohol treatment

PAVILLON NOTICE OF PRIVACY PRACTICES

Effective Date: April 14, 2003   THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION.
 PLEASE REVIEW IT CAREFULLY.  

If you have questions regarding this notice,
please contact Privacy Officer @ 828-865-8210. Pavillon, PO Box 189, Mill Spring, NC 28756
 
Understanding your Health Record/Information
When you receive care from a healthcare provider such as Pavillon, a record of your stay is made.  State and federal law protects the confidentiality of this information.  This “Protected health information” typically contains demographic information that may identify you and that relates to your past, present or future physical or mental health or condition.  Federal law and regulations specifically protect the confidentiality of alcohol and drug abuse patient records.  Pavillon is required to comply with these additional restrictions.  This prohibits, with very few exceptions, informing anyone outside the program that you attend the program, or disclosing any information that identifies you as an alcohol or drug abuser.  The violation of Federal laws or regulations by this program is a crime.  If you suspect a violation you may file a report to the appropriate authorities in accordance with Federal regulations. 

Your Health Information Rights

Although your health record is the physical property of the healthcare practitioner that compiled it, the information belongs to you.  You have the right to:
  • request a restriction on certain uses and disclosures of your information
  • obtain a paper copy of the notice of information practices upon request
  • inspect and obtain a copy of your health record
  • amend your health record
  • obtain an account of disclosures of health information
  • request communication of your health information by alternative means or at alternative locations
  • revoke your authorization to use or disclose health information except to the extent that action has already been taken
  • an accounting of disclosures (medical information we have disclosed about you).  Your request must state a time period no longer than six years and may not include dates before April 14, 2003.

Our Responsibilities/ This organization is required to:

  • maintain the privacy of your health information
  • abide by the terms of this notice
  • notify you if we are unable to agree to a requested restriction
  • accommodate reasonable requests you may have to communicate health information by alternative means or at alternative locations.
We reserve the right to change our practices and to make the new provisions effective for all protected health information we maintain.  Should our information practices change, we will provide a revised notice for you. We will not use or disclose your health information without your authorization, except as described in this notice.

For More Information or to Report a Problem
If you believe your privacy rights have been violated, you may file a complaint with the treatment facility or with the Secretary of the Department of Health and Human Services at 200 Independence Avenue, S.W., Washington, D.C.  20201.  Phone 202-619-0257.  To file a complaint with Pavillon, contact Paula Mowery, Privacy Officer, 828-625-8210. All complaints must be submitted in writing. There will be no retaliation for filing a complaint.

Examples of Disclosure for Treatment, Payment and Health Operations
The Provider will use your health information for treatment. Information obtained by members of the treatment team will be entered in your record and used to determine the best course of treatment for you. For the purpose of treatment, this facility may coordinate your health care with a third party. For example, Pavillon may share your medical information in order to coordinate the different things you need, such as prescriptions or lab work. We may also disclose medical information about you to people outside Pavillon who may be involved in your care after you leave Pavillon

The Provider will use your health information for payment. We may use and disclose medical information about you so that the treatment and services you receive may be billed to and payment collected from you, an insurance company or a third party.  For example, we may need to give your health plan information about treatment received at Pavillon so your health plan will pay us or reimburse you for treatment.  We may also tell your health plan about a treatment you are going to receive to obtain prior approval or to determine whether your plan will cover the treatment.  

The Provider will use your health information for regular health care operations. We may use and disclose medical information about you for Pavillon operations.  These uses and disclosures are necessary to run Pavillon and make sure that our clients receive quality care. For example, we may use medical information to review our treatment and services and to evaluate the performance of our staff.  We may also combine medical information about many clients to decide what additional services we should offer, and if certain new treatments are effective. 

We may also disclose information to doctors, nurses, technicians, medical students and other Pavillon personnel for review and learning purposes.  We may also combine the medical information we have with medical information from other entities to make comparisons and plan improvements.  We may remove information that identifies you from this set of medical information so others may study the information without knowing who the specific patients are.

Health-Related Benefits and Services
.
We may use and disclose medical information to tell you about health-related benefits or services that may be of interest to you.

Fundraising Activities
.
We may use information about you to contact you in an effort to raise money for Pavillon and its operations.  We may disclose information to a foundation related to Pavillon so that the foundation may contact you regarding fundraising.  Only contact information (name, address, telephone number, and treatment dates) would be released.  If you do not want Pavillon to contact you for fundraising efforts, you must notify us in writing.

Individuals Involved in Your Care or Payment for Your Care
.
Pavillon, using its best judgment, may disclose to a family member, other relative, close personal friend or any other person you identify, health information relevant to that person’s involvement in your care or payment related to your care.

Research

Pavillon may disclose information to researchers when that research has established protocols to ensure the privacy of your health information.  We will ask for specific permission if the researcher is to have access to you name, address or other information that reveals who you are.

As Required by Law.
We will disclose medical information about you when required to do so by federal, state, or local law.

Avert a Serious Threat to Health or Safety
.  We may use and disclose medical information about you when necessary to prevent a serious threat to your health and safety or the health and safety of the public or another person.

Military and Veterans

If you are a member of the armed forces, we may release medical information about you as required by military command authorities.  This also applies to foreign military personnel.

Workers’ Compensation

We may release medical information about you for workers' compensation or similar programs.  These programs provide benefit for work-related illness or injury.

Public Health Risks .
As required by law, we may disclose your health information to public health or legal authorities charged with preventing or controlling disease.

Correctional Institution

Should you be an inmate of a correctional institution, we may disclose to the institution or agents thereof health information for your health and the health and safety of other individuals.

Law Enforcement

We may disclose health information for law enforcement purposes as required by law or in response to a valid court order.

Lawsuits and Disputes

If you are involved in a lawsuit or a dispute, we may disclose medical information about you in response to a court or administrative order, but only if efforts have been made to tell you about the request or to obtain an order protecting the information requested.

Federal Law
makes provision for your health information to be released to an appropriate health oversight agency, public health authority or attorney, provided that a work force member or business associate believes in good faith that this organization has engaged in unlawful conduct or has otherwise violated professional or clinical standards and has potentially endangering one or more patients, workers, or the
alcohol treatment
 
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Pavillon - PO Box 637 - 800.392.4808
Lake Lure, NC 28746-0637 Email

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